Richard B. Siegrist

Richard Siegrist is senior lecturer on health care management at the Harvard T.H. Chan School of Public Health where he teaches physician, graduate, and executive education courses on financial management, cost accounting, management control, innovation and entrepreneurship. He is also director of the master in health care management program for physicians and the director of innovation and entrepreneurship. He was previously CEO and chief innovation officer of Press Ganey Associates, South Bend, Indiana, a leading patient satisfaction and performance improvement company in healthcare. Prior to joining Press Ganey, he was founder, president and chief executive officer of PatientFlow Technology, a provider of patient flow consulting and software solutions to hospitals, which was acquired by Press Ganey in January 2009. Prior to PatientFlow Technology, he was senior vice president of WebMD Health Services and senior vice president and general manager of WebMD Quality Services. WebMD acquired the company he co-founded, HealthShare Technology, in March 2005. Richard holds an MBA from the Harvard Business School, an MS in Accounting from the New York University Graduate School of Business, and a BA in Political Economy from Williams College. He is also a CPA.